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South African Managed IT Services Provider

Outsourced IT, handled. So you can run the business.

SICTSERV runs all your technology for one predictable monthly fee — Microsoft 365, cybersecurity, cloud and helpdesk support. No in-house IT team required, no surprise invoices.

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Microsoft 365 specialists Nationwide remote support Fixed monthly fee
A diverse South African business team collaborating around laptops in a bright modern office
99.9% uptimeMonitored 24/7
< 15 minAvg. first response

The Microsoft & Huawei Cloud ecosystem we manage every day

What we do

One partner for your entire technology stack

From Microsoft 365 and cybersecurity to networks and hardware — we cover everything an SMB needs, packaged so you always know what you are paying for.

Managed IT Support

A responsive helpdesk, proactive monitoring, device management and clear monthly reporting — your outsourced IT department, on call.

  • Unlimited remote helpdesk support
  • Proactive 24/7 monitoring & alerting
  • Patch & device management
  • Clear, plain-English monthly reporting
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Microsoft 365 Management

Tenant setup, onboarding, email migration, SharePoint, Teams, licensing and compliance — fully administered.

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Cybersecurity

MFA, endpoint protection, M365 hardening, awareness training and vulnerability assessments.

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Cloud Services & Backup

Move off ageing on-premise servers with confident cloud migrations, plus automated Microsoft 365 and workstation backups with tested disaster recovery.

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Network & Wi-Fi

Office networks, Wi-Fi, firewalls and secure VPN access — documented and reliable.

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IT Consulting

Strategy, technology reviews, budgeting and digital transformation guidance.

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Why an MSP — why SICTSERV

Stop firefighting IT. Start running on it.

Break-fix IT means downtime, mystery bills and security gaps. As your managed services provider, we look after everything proactively for one fee — so technology becomes a tool for growth, not a monthly headache.

  • Predictable budgetingOne fixed monthly fee per user. No surprise call-out costs.
  • Proactive, not reactiveWe monitor and patch before issues become downtime.
  • Security built inMFA, backups and M365 hardening as standard, not extras.
  • SMB-focusedRight-sized advice for South African small & medium business.
Why businesses choose us
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South African support
Simple, packaged pricing

Choose the level of cover that fits

Three clear plans, from the essentials to a fully managed, strategic IT department. Per user, per month — with custom quotes always available.

Essential IT

The basics, done right

from R299 /user /mo

Indicative pricing. Custom quotes available.

  • Helpdesk support
  • Microsoft 365 administration
  • Device management
  • Monthly reporting
See details
Most Popular Secure IT

Essential + protection

from R499 /user /mo

Indicative pricing. Custom quotes available.

  • Everything in Essential, plus:
  • Cybersecurity monitoring
  • MFA management
  • Backup management
  • Security reviews
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Complete IT

Fully managed + strategic

from R799 /user /mo

Indicative pricing. Custom quotes available.

  • Everything in Secure, plus:
  • Website management
  • Hardware procurement
  • Strategic IT consulting
  • Priority support
See details
Industries we serve

Specialist IT for South African sectors

We understand the compliance, software and continuity needs that come with your line of work.

Professional Services

Reliable, secure systems for consultancies and agencies.

Accounting Firms

Secure, audit-ready data and seasonal scaling.

Legal Practices

Confidentiality, retention and matter security.

Medical Practices

POPIA-aware handling of sensitive patient data.

Construction

Site-to-office connectivity and mobile teams.

Retail

Point-of-sale, connectivity and uptime that sells.

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Selected clients

Businesses we’ve delivered projects for

Real South African and global organisations that trust SICTSERV to plan, build and support their technology.

How onboarding works

Up and running in four simple steps

01

Free assessment

We review your systems, security and pain points — no cost, no obligation.

02

Tailored plan

You get a clear proposal and fixed monthly quote matched to your needs.

03

Seamless onboarding

We document, secure and migrate with zero disruption to your team.

04

Ongoing management

Proactive monitoring, helpdesk and monthly reporting keep you running.

What clients say

Trusted by growing South African teams

"SICTSERV moved us to Microsoft 365 and locked down our security without a single day of downtime. We finally have IT we don't have to think about."
Portrait of Jordan Petersen
Jordan PetersenOperations Manager, Johannesburg Legal Group
"The fixed monthly fee changed how we budget. Our staff get fast help, and we know our backups actually work because they test them."
Portrait of Riaan van der Merwe
Riaan van der MerweDirector, Cape Build Projects
"As an accounting firm, security and uptime are everything. SICTSERV handles our M365, MFA and compliance so we can focus on clients."
Portrait of Lerato Dlamini
Lerato DlaminiPartner, Dlamini Accounting
Questions, answered

Frequently asked questions

It means we run your technology for a fixed monthly fee — helpdesk support, Microsoft 365 administration, device monitoring, security, backups and reporting. You get the equivalent of an in-house IT department without the overhead of hiring one.
Microsoft 365 is our specialism, but we manage your whole stack — networks, Wi-Fi, firewalls, hardware, cloud storage and line-of-business apps. If it keeps your business running, we look after it.
Most clients pay a simple per-user, per-month fee based on the Essential, Secure or Complete package. Indicative pricing starts from R299/user/month, and we always provide a tailored quote after your free assessment.
No. We plan onboarding carefully — documenting your environment, securing accounts and migrating data out of hours where needed — so your team experiences a smooth handover with minimal disruption.
We are a Gauteng-based provider offering remote support to small and medium businesses across South Africa, Monday to Friday, 08:00–17:00 SAST, with monitoring around the clock.
Ready when you are

Let's make your IT a competitive advantage

Book a free, no-obligation IT assessment. We'll review your systems and show you exactly where SICTSERV can save you time, money and risk.

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